| We seek to optimise performance and growth at an individual, team, group and investee level |
We think deeply, meeting commitments and aiming to exceed expectations |
We are recognised as exerts in our field, sharing knowledge for the benefit of others |
We are trusted partners and known for being honest, professional, reliable and fair in everything we do |
- Is ambitious for Mercia and demonstrates a deep desire to the best in class
- Understands the potential for innovation and positively contributes across the company
- Enhances the delivery of existing services by focusing on continuous improvement
- Is focused on wealth creation for all stakeholders
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- Manages internal and external stakeholders to ensure Mercia’s commercial interests are protected
- Delivers tasks with high quality on time
- Willing to speak their mind openly but with respect to others
- Willing to take calculated risks within the group’s overall risk framework, learns from failure and setbacks
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- Shows expertise in a service area, function, technology
- Provides support to others willingly and shares knowledge proactively
- Recognised as the ‘go-to’ person for a given subject area
- Is always self-learning
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- Is seen as a trusted advisor internally and externally
- Is collaborative and builds strong peer-level relationships
- Is an effective team player and puts team interest before own
- Always behaving with integrity and honest in all dealings (internal and external)
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