Office Administrator

JOB PURPOSE: A generalist, full time position providing administration support to the Mercia Team at the Manchester office. This a temporary position, covering maternity leave of up to 12 months.

REPORTING TO: Fund Principal.

LOCATION: Primary office location - Manchester.

JOB PROFILE (Key Features):

Day to day responsibilities include:

  • Answer the mainline number and deal with enquiries etc.

  • Log applications for funding onto CRM and ensure they go to the relevant Fund.

  • Manage the info@ inbox.

  • Deal with guests i.e. welcoming them to the building/office, providing refreshments and showing them to meeting rooms.

  • Assist with the planning and running of internal office events i.e. breakfast roundtables, CEO Forums.

  • Diary management for the meeting rooms / other Mercia staff.

  • Order and set-up lunches for meetings.

  • Plan and book travel / accommodation.

  • Provide support with facilities management i.e. liaise with external firms to resolve any required repairs to the building, deal with the cleaning/window cleaning/milk delivery companies.

  • Liaise with our providers of telephone and IT support to log and assist in resolving any issues.

  • Print & bind presentations.

  • Help with preparation of presentations.

  • Order office stationery.

  • Deal with post.

  • Input data onto CRM when required.

  • Pull information from Companies House / Creditsafe for Investment Managers.

  • Help with Fund Administration where required i.e. chasing management/statutory accounts, help with the production of quarterly reports.

  • Supporting our Platform and Portfolio team with administration.

  • Other office/team support duties which may be asked from time to time.

JOB HOLDER (Qualifications & Experience):

  • In line with our core values, you should be able to demonstrate that you are Growth Focused, Responsive, Knowledgeable and Trusted.

  • Organised, with the ability to prioritise multiple tasks at times.

  • Good interpersonal skills, with the ability to interact and build relationships at all levels.

  • Good communication skills, responding professionally and politely (written or verbally) to any enquiry / request from internal or external stakeholders.

  • Good attention to detail and accuracy.

  • Ability to use initiative, while at the same time being comfortable working under instruction.

  • Trustworthy and confidential at all times.

  • Working knowledge of MS Office skills with some preferred database/CRM system experience.

  • Previous experience in an administration support role.

If you would like to apply for this position, send your CV and a covering letter, detailing your availability to join us: careers@mercia.co.uk