About

Joining Mercia in June 2021, Paula is Executive Assistant to our Chief Operating Officer and Chief Investment Officer, providing confidential support and diary management.

Previous experience

Prior to joining Mercia, Paula was an Executive Assistant with experience in working in corporate, and commercial settings within the live events, catering and hospitality sector.  A trusted and dependable team member with both C-level executives and management, who can be relied upon in confidential and sensitive situations.  Experience in dealing with complex diary management, travel itineraries, purchasing, taking board minutes, project support, event co-ordination, dealing with customer complaints and customer service.

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About

Courtney is Executive Assistant to our CEO and the Senior Leadership Team, managing their diaries, travel and expenses.  Courtney also provides administration support to the Compliance and Finance teams and plays an important role in the support of the Investment Team by maintaining the Share Register.

Courtney’s role has also expanded to being our Facilities Coordinator, IOSH qualified to look after the day to day running of our Head office in Henley in Arden and our busy regional offices.

In 2019 we launched our charitable venture Mercia Spirit, a group-wide programme translating our values into worthy initiatives, which Courtney Chairs.

Previous experience

Prior to joining Mercia, Courtney gained extensive experience of office management, working at two of her family businesses, covering areas from payroll and pensions, credit control and invoicing, HR, and liaising personally with the customers and suppliers.

 

courtney.yeoman@mercia.co.uk