b'People, culture and valuesAlissia DeaneInvestment Associate, O2 team member. Works within the Northern Powerhouse Investment FundDebt Finance.A culture ofco-operation People remain our greatestOur togetherness is reflected in the strong relationships that we develop both internally strength. It is our colleaguesand externally, in the way we strive to share continual improvements and development who chart the course ofthrough knowledge sharing, growth initiatives, Mercias success, guided byoutreach programmes and the care we offer to their exceptional capabilitiesour colleagues, customers and communities.We are known for our healthy competition and and the values that theywe embrace our professional and personal embrace. ambitions. But we are mindful of the many voices, needs and aspirations of our colleagues #OneMercia is a collective that we have definedand seek to offer an inclusive and safe working together. Mercias culture of co-operation is environment that celebrates diversity and shaped by our values that support our everyoffers equality to everyone in Mercia and to all decision, underpins each deal and helps to buildour stakeholders.the businesses in which we invest. Our core values thread throughout the Group, reflectedImportantly, because we build lasting in our appraisal process where adherence torelationships, we take the time to enjoy each values accounts for 20% of every employeesothers company at away days, social events financial bonus. and increasingly online, where we have helped each other mitigate the stress of COVID-19 through regular support and social engagement.40 Mercia Asset Management PLC Annual Report and Accounts 2020'