Zendesk makes customer service better. It builds software to meet customer needs, set your team up for success, and keep your business in sync.

Jeremy Ambrose joins us once again, this time focusing on those looking for investment or next round investment. This sesson will cover:

• A fun look at how to grow your valuation and what you need to have in place
• A look at both financial, legal and operational due-diligence to maximise your valuation
• What goes up- can easily come down. How to lose valuation in an investors eyes
• We use a model to grow your valuation to £2.1M and then lose it all in one session

Back to videos

Zendesk makes customer service better. It builds software to meet customer needs, set your team up for success, and keep your business in sync.

Jeremy Ambrose from Zendesk presents ‘How to turn your Customer Service Centre into a profit centre’.

Jeremy covers such topics as:

• A deep dive into CX trends that have been used by scale-ups and unicorns, compared to near linear growth businesses.
• Insights from working with 4500 startups/scaleups about how to really grow your customer service centre to support your company growth.
• How to save time and effort and get back to working ON the business not IN it.
• Actionable takeaways and timelines for when you should be doing what when it comes to automating customer service.

Back to videos

 

Andrew Wood and Emma Chilvers from HCubed outline its partnership details in this quick video.

HCubed are coaches, facilitators, consultants and adult development practitioners, committed to enabling leaders, teams and organisations to grow through learning.

They create and hold spaces filled with warmth, dialogue, challenge,knowledge and insight – the perfect conditions for growth.

Back to videos

 

Join Space HR‘s CEO, Victoria Bond on this webinar about how to retain and engage your team.

Space HR are specialists in employee engagement. We work with businesses to help them retain their best talent and perform at their best.

Its platform captures employee insight and feedback to help you make better decisions. It identifies risk, drives down recruitment and replacement costs and helps you create a high performing team.

Back to videos

 

Zendesk makes customer service better. It builds software to meet customer needs, set your team up for success, and keep your business in sync.

Brad Bowery, Business Development for Zendesk tells us more about the offer they have for your start up

Back to videos

 

Drift allows you to bring your go-to-market teams together to deliver personalized customer experiences in real time – so you can increase your revenue, shorten your sales cycles, and strengthen your brand.

James Ski, EMEA Partnerships Manager tells you more.

Back to videos

 

Stripe is a leading payments processing platform that allows businesses of all sizes to seamlessly accept and process payments online.

Stripe’s Matthew Roberts presents.

Back to videos

 

HubSpot is a comprehensive marketing, sales, customer service, and CRM platform.

Hubspot’s Go-To-Market Partnerships For Startups, Francois Plattard, takes you through its offering for your business.

Back to videos

 

Twilio is a cloud communications platform as a service company that allows software developers to make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs.

Ecosystem Developer, Frank Yaw-Owusu presents.

Back to videos

 

Amazon Web Services offer a broad set of global compute, storage, database,analytics, application, and deployment services that help organisations move faster, lower IT costs, and scale their applications.

Senior Business Development Manager, Joel Shamash, has more.

Back to videos